Absolutely! There are 30,000 collision shops in America but only 300 of these shops are trained and equipped to make certified repairs on the brands we represent. TCCC is proud to perform factory compliant repairs for our customers. Our technicians have been certified by the manufacturer and have years of experience repairing vehicles just like yours.
Average collision shops have not made the investment in training or equipment to repair your vehicle correctly but will never tell you that they do not know how to repair the vehicle.
Anyone who appraises vehicles for a living can tell you that the quality of collision repair varies dramatically and the quality of repair makes a big difference in the value of your vehicle. The quality of repair depends on several things: (1) the skill and attention of the body tech and painter; (2) the quality of the equipment and tools; (3) the materials, paint and parts used; and (4) the overall management of the process and quality control. We made a substantial investment in our techs and our shop to make it compliant with your manufacturer program.
Remember, if your vehicle is damaged, you have the right to choose where it is repaired. If you’re like most people, your vehicle is probably your second biggest investment, so make sure you choose a collision center certified to repair the damage but more importantly one that will restore confidence in your vehicle.
Do you repair all vehicles?
We are the factory-certified collision center for the following brands: Aston Martin, Audi, Bentley, McLaren, Mercedes, Porsche, and Volkswagen. Contact us for additional information.
My insurance company recommended another shop, can I still have my vehicle repaired by you?
Yes. Some insurance companies own collision repair shops or have an incentive to refer work to a specific shop. However, your vehicle is a large investment and you have a legal right to decide where it will be repaired after an accident.
What is a PRO Shop or a “Direct Repair Facility”?
Insurance companies will often establish a relationship with collision centers to streamline the repair process. We have such a relationship with several insurance companies. Essentially, it allows us to begin repairs on a vehicle without waiting for the insurance estimator to inspect the vehicle. In any event, you can decide where your vehicle is repaired whether or not the collision center is a direct repair facility.
Do you guarantee your work?
Yes. We offer a Limited Lifetime Warranty on all of our repairs for as long as you own the vehicle.
How long will it take to repair my vehicle?
We pride ourselves on efficiency and on-time delivery. However, the exact repair time on your vehicle depends on some things outside of our control. For example, Parts availability and the responsiveness of your insurance company can affect the time it takes to complete a repair. When we prepare your estimate, we will let you know based upon our years of experience how long it will take to repair your vehicle and then we will keep in touch with you if there is a change in our original time estimate.
Do you work on vehicles that have not been in an accident?
Absolutely! If your vehicle has been dinged or scratched, we can repair it. We also perform a full detail on your vehicle. Often some minor cosmetic work and a full detail can make you feel like you have a brand-new vehicle.
Do you use factory parts?
Yes. To be compliant with our programs we only use original equipment manufacturer (OEM) parts for all repairs. Your insurance company might only pay for aftermarket, rebuilt, recycled, or reconditioned parts. We will negotiate with your insurance company on your behalf to get the most out of your insurance policy. If you have questions, do not hesitate to discuss it with one of our trained consultants.
Do you have rental vehicles available?
Yes. We work with local rental companies that make your drop-off and pick-up seamless. Whether your insurance will pay for a rental vehicle depends upon your coverage. Check your policy or with your agent. (Even if you have “full coverage” it does not necessarily mean that you have rental vehicle coverage.)
